August Outstanding Customer Service Recipient went to Carol Davis with The UPS Store in Sulphur nominated by Jessica Olsen. Some kind words spoken by Mrs. Olsen about Ms. Carol:
I am always sending out packages for my work- usually unique in size or shape or things that require a super-fast delivery. I recently started using the UPS Store in Sulphur. Every time I go in there with my difficult shipping items, Ms. Carol helps with a smile and a friendly attitude. She is ...never flustered by my difficultness or the number of people waiting in line.
I went in recently with 5 packages to 5 different locations. While we were prepping them and verifying the info, the store's network went down. She remained content and patient and reassured me that she would get it handled.
A few minutes later, the network came back up and she completed my transactions. The entire time she was "yes ma'am, thank you". She's a class act and we need more people like her in the world!
Congratulations to Tina Jardneaux with Calcasieu Parish Clerk of Court/West Cal receiving her Outstanding Customer Service Award. She was nominated by Mr. Mel Estess with the Sulphur Police Department.
Here are some kind words sent in for her nominations:
Trying to describe how this employee demonstrates reason to receive the Customer Service Excellence Award is somewhat hard yet easy due to how compassionate she is working with people through her job duties. Working in the Clerk of Court Office at the Sulphur Location there is high-volume traffic of customers getting birth certificates, many requiring special attention. Tina takes the time to see that each one gets the special attention they need. One thing that really stands out is how well she goes out of her way to make each person feel comfortable.
Mrs. April Muth with Walgreens on Beglis Parkway receiving her Outstanding Customer Service Award. She was nominated by Mrs. Lisa Reed with Flock of Five.
Here are some kind words sent in for her nominations:
A friendly smile is the first thing you notice about April. She is a teacher, and a mother, and has undertaken a second job at Walgreens, where her dedication to making each and every customer feel welcome is blatantly obvious and a part of who she is. April works in t...he pharmacy, which can be quite overwhelming when it is not just "busy"! Despite the challenges associated with providing quick and efficient service, April manages to overcome them easily, accomplishing her work with a smile, always keeping in mind, (and reminding others), that customers coming through the pharmacy are picking up needed medication for family members, or for themselves - they are encountering delays, insurance and care-giver issues, traffic and computer challenges, and more, and that a welcoming smile, and feeling of caring is "part of the job", every day - for every customer. In today's hectic world, April's excellent attitude, willingness to go over and beyond in making each and every customer feel appreciated, combined with her very contagious smile are refreshing; she is truly one-of-a-kind!
Congratulations to Mrs. Cynthia Beverly, Director of the Sulphur Senior Center nominated by Mrs. Mandy Thomas.
Mandy sent in her nomination for Cynthia because she simply does an amazing job and when Mandy drops by to visit the center she sees how excited the seniors are about her and all the updates that has occurred because of Mrs. Beverly.
Customer Service Award given to Pete and Elaine Landry - Owner Operators of Pete's Hair Manor nominated by Debby Nabours Photo credit to Heather White - SW DAILY NEWS
Customer Service Award given to Heather White with SWDAILY NEWS.
Sharamie Moore, Director of Advancement at Our Lady's Catholic School nominated by Heather Hohensee with Tellurian, Inc.
Tellurian's youth leadership program, Sulphur Community Impact Program, recently held the launch of its 2017-2018 project - "Free Little Pantries". The students held a launch event at one of the partner pantry locations, Our Lady's Catholic School. Sharamie Moore was an amazing support to the students and went above and beyond just letting the students use the school's facilities to host the event. She spent several hours over two days helping the students to prepare the space for the event, providing them guidance when some challenges were faced, and making sure that they had everything they needed even loaning equipment at the last second so that the launch event was a success. She also went above and beyond by encouraging OLS families and teachers to also attend the event, ensuring that there was a wonderful turnout for the students project launch.
Congratulations to Mrs. Jacque Celestine, with Popeye's Fried Chicken (Cities Service Hwy, Sulphur) for receiving the Customer Service Award for March. She was nominated by past board member, Ms. Bernadette LeBlanc. She was not present for the luncheon, but the West Cal Chamber visited her today at her place of employment, Wednesday, March 21st to present her award.
Bernadette nominated her with these kind words.... Mrs. Celestine is the kindest, friendliest person I have ever met. When I called in my order for 30 plus family members her kind words and demeanor shined through the phone. Upon my arrival, the Popeyes was extremely busy. After catching my eye, Mrs. Jacque call me by my name, packaged my order, all the while keeping her awesome staff motiviated with lines in the drive thru and lobby. She is the epitome of customer service.
Mrs. Celestine has been in food service for 30 years and has been with Popeyes for 15 years. She has been the General manager at the Cities Service location for 6 years.
Mrs. Celestine said, "Popeyes is an amazing company to work for and they treat their employees great."
Outstanding Customer Service Recipient for January is Mrs. Pamela Dowden, Banquet Captain with the Isle of Capri. She has been with the Isle of Capri for two years and has been in food service all her working career.
She loves her job, people and making them feel better about themselves. She was nominated by WCCC Executive Director, Ms. Lena McArthur.
Ms. Maudrey Gaspard with The West Cal Events Center in Sulphur, La nominated by Ms. Debby Nabours of West Cal Cam Hospital. Shown from left to right Ethan Miller (Chairman WCCC), Maudrey and Debby.
Ms. Gaspard calls herself a country girl from Gueydan, LA.
6 children and 15 grandchildren and 2 great grandchildren.