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Outstanding Customer Service Award
Paula Taylor
Outstanding Customer Service Award
Jane Young
March, 2022 Outstanding Customer Service Award
Lisa Reed- picture taken by Rita Lebleu
When I started at West Cal Chamber I knew very few people, but over just a few months I have gained so many great friends to my life. Today's Outstanding Customer Service Award is one of them. She is a business owner, wife, mother, dog lover like me, artist, member of our chamber, and a board member. If you come to our midweek mixers, you would have the pleasure to meet this sweet lady as she attends most of our mixers. She is always excited to be a part of what we are doing at the Chamber and that is what we look forward to when we have members sign up. It takes all of you to make our Chamber keep moving. One morning Lena and I were leaving the mixer and we had a speaking engagement at Hixsons L.I.F.T meeting and we wanted to bring some door prizes however the dilemma was we had to be there for 10 and nothing is open until then unless we went to Walmart. That's when we saw it, the Big Flock of Five truck! I instantly made Lena turn around and go ask Lisa Reed if she would open a little early for us so we could grab a few gifts. She could have easily turned us away, but that is not who Lisa Reed is. She not only allowed us to shop an hour early, but she tied ribbons on over 20 bags, and gave us tissue to wrap them up all while asking over and over if we wanted her to put them together. She even donated a few items and was one of our door prizes for today's luncheon. If you haven't taken the time, and I mean that when I say you must have time, to walk through her store you must. It is over 7,000 sq ft of local vendor shopping, while most say it can be overwhelming it is a true gem in the heart of Sulphur, LA. Lisa not only shows outstanding customer service she is an incredible artist. It is with great pleasure to be able to honor our dear friend Lisa Reed with this months, Outstanding Customer Service Award.
February, 2022 Outstanding Customer Service Award
Loretta Celestine
Our Customer Service award goes to Loretta Celestine for doing one step more than necessary to help her customer. A simple error made on a customers part was completely fixed over the phone by Loretta by simply just stopping and taking time to focus on her customers needs! Congratulations Loretta Celestine with the City of Sulphur for all you do.
March, 2020 Recipient
Congratulations to Solanshe Aristizabal with Chase Bank Sulphur for receiving the Outstanding Customer Service Award for the month of March. She was nominated by Lena McArthur.
February, 2020 Recipient
Outstanding Customer Service Award for February 2020
Sara Denton with City, Sign & Tag nominated by Kelly Wilson
January, 2020 Recipient
Congratulations to Lenae Sigmund with Holiday Inn Express & Suites Sulphur for receiving the Outstanding Customer Service Award for the month of
January. Photo Credits to Heather White with SW Daily News.
September 2019 Recipient
Outstanding Customer Service Award- September
Congratulations to Becky Fuselier with Becky's Catering, LLC for receiving the Outstanding Customer Service Award for the month of September. She was nominated by Heather Hohensee with Tellurian. Photo Credits to Heather White with SW Daily News.
August 2019 RECIPIENT
August Outstanding Customer Service Recipient went to Carol Davis with The UPS Store in Sulphur nominated by Jessica Olsen. Some kind words spoken by Mrs. Olsen about Ms. Carol:
I am always sending out packages for my work- usually unique in size or shape or things that require a super-fast delivery. I recently started using the UPS Store in Sulphur. Every time I go in there with my difficult shipping items, Ms. Carol helps with a smile and a friendly attitude. She is ...never flustered by my difficultness or the number of people waiting in line.
I went in recently with 5 packages to 5 different locations. While we were prepping them and verifying the info, the store's network went down. She remained content and patient and reassured me that she would get it handled.
A few minutes later, the network came back up and she completed my transactions. The entire time she was "yes ma'am, thank you". She's a class act and we need more people like her in the world!
July 2019 RECIPIENT
Congratulations to Eric Young with Billy Navarre Lube Shop - Sulphur being named the Outstanding Customer Service Award for the month of July. He was nominated by Mr. Joe Andrepont with Westlake Chemical.
Photo Credits to Heather White with SW Daily News
Outstanding Customer Service Award Recipient for June was presented to Wanda (Sam) Granger with Stine Lumber in Sulphur and she was nominated by Ms. Maudrey Gaspard with West Cal Events Center.
May 2019 RECIPIENT
May 2019 Outstanding Customer Service Award - Lakin Pearson with Grimball Pediatric Dentistry nominated by Lena McArthur with the West Cal Chamber.
March 2019 RECIPIENT
Congratulations to Tina Jardneaux with Calcasieu Parish Clerk of Court/West Cal receiving her Outstanding Customer Service Award. She was nominated by Mr. Mel Estess with the Sulphur Police Department.
Here are some kind words sent in for her nominations:
Trying to describe how this employee demonstrates reason to receive the Customer Service Excellence Award is somewhat hard yet easy due to how compassionate she is working with people through her job duties. Working in the Clerk of Court Office at the Sulphur Location there is high-volume traffic of customers getting birth certificates, many requiring special attention. Tina takes the time to see that each one gets the special attention they need. One thing that really stands out is how well she goes out of her way to make each person feel comfortable.
March 2019 RECIPIENT
Mrs. April Muth with Walgreens on Beglis Parkway receiving her Outstanding Customer Service Award. She was nominated by Mrs. Lisa Reed with Flock of Five.
Here are some kind words sent in for her nominations:
A friendly smile is the first thing you notice about April. She is a teacher, and a mother, and has undertaken a second job at Walgreens, where her dedication to making each and every customer feel welcome is blatantly obvious and a part of who she is. April works in t...he pharmacy, which can be quite overwhelming when it is not just "busy"! Despite the challenges associated with providing quick and efficient service, April manages to overcome them easily, accomplishing her work with a smile, always keeping in mind, (and reminding others), that customers coming through the pharmacy are picking up needed medication for family members, or for themselves - they are encountering delays, insurance and care-giver issues, traffic and computer challenges, and more, and that a welcoming smile, and feeling of caring is "part of the job", every day - for every customer. In today's hectic world, April's excellent attitude, willingness to go over and beyond in making each and every customer feel appreciated, combined with her very contagious smile are refreshing; she is truly one-of-a-kind!
February 2019 RECIPIENT
Congratulations to Desiree Guillory, employee at Starbucks inside Sulphur's Kroger.
She was nominated by Mr. Oliver Schrumpf.
January 2019 RECIPIENT
Congratulations to Mrs. Cynthia Beverly, Director of the Sulphur Senior Center nominated by Mrs. Mandy Thomas.
Mandy sent in her nomination for Cynthia because she simply does an amazing job and when Mandy drops by to visit the center she sees how excited the seniors are about her and all the updates that has occurred because of Mrs. Beverly.
October 2018 Recipient
Customer Service Award given to Pete and Elaine Landry - Owner Operators of Pete's Hair Manor nominated by Debby Nabours Photo credit to Heather White - SW DAILY NEWS
SEPTEMBER 2018 RECIPIENT
Customer Service Award given to Heather White with SWDAILY NEWS.
Sharamie Moore, Director of Advancement at Our Lady's Catholic School nominated by Heather Hohensee with Tellurian, Inc.
Tellurian's youth leadership program, Sulphur Community Impact Program, recently held the launch of its 2017-2018 project - "Free Little Pantries". The students held a launch event at one of the partner pantry locations, Our Lady's Catholic School. Sharamie Moore was an amazing support to the students and went above and beyond just letting the students use the school's facilities to host the event. She spent several hours over two days helping the students to prepare the space for the event, providing them guidance when some challenges were faced, and making sure that they had everything they needed even loaning equipment at the last second so that the launch event was a success. She also went above and beyond by encouraging OLS families and teachers to also attend the event, ensuring that there was a wonderful turnout for the students project launch.
August 2018 Recipient
Customer Service Award given to Trey Gregory with Soleil Cafe' nominated by Mr. Stuart Moss.
July 2018 Recipient
Customer Service Award for July Monthly Luncheon.
Mrs. Debbie Morrison with Frasch Elementary School in Sulphur, La nominated by Mr. Joe Andrepont.
June 2018 Recipient
Customer Service Award for June Monthly Luncheon
Hannah Thibodeaux with Tractor Supply in Sulphur nominated by Pastor Larry LaFleur.
May 2018 Recipient
Customer Service Award for May Monthly Luncheon
Ken & Jeannie Rose - Owners of Jeannie's Bourbon Street BBQ in Westlake, La nominated by Mayor Bob Hardey of Westlake.
April, 2018 Recipient
Congratulations to Mr. Eldridge Hardy with Unifirst Corporation was announced as the Customer Service Recipient for the Month of April. He was nominated by Karen Rogers Farnum with Hixson-Sulphur Memorial.
March, 2018 Recipient
Congratulations to Mrs. Jacque Celestine, with Popeye's Fried Chicken (Cities Service Hwy, Sulphur) for receiving the Customer Service Award for March. She was nominated by past board member, Ms. Bernadette LeBlanc. She was not present for the luncheon, but the West Cal Chamber visited her today at her place of employment, Wednesday, March 21st to present her award.
Bernadette nominated her with these kind words.... Mrs. Celestine is the kindest, friendliest person I have ever met. When I called in my order for 30 plus family members her kind words and demeanor shined through the phone. Upon my arrival, the Popeyes was extremely busy. After catching my eye, Mrs. Jacque call me by my name, packaged my order, all the while keeping her awesome staff motiviated with lines in the drive thru and lobby. She is the epitome of customer service.
Mrs. Celestine has been in food service for 30 years and has been with Popeyes for 15 years. She has been the General manager at the Cities Service location for 6 years.
Mrs. Celestine said, "Popeyes is an amazing company to work for and they treat their employees great."
February, 2018 Recipient
Congratulations to Mrs. Cindy Vincent with Latest Cuts for receiving the Customer Service Award for February. She was nominated by Mrs. Debby Nabours.
January, 2018 RECIPIENT
Outstanding Customer Service Recipient for January is Mrs. Pamela Dowden, Banquet Captain with the Isle of Capri. She has been with the Isle of Capri for two years and has been in food service all her working career.
She loves her job, people and making them feel better about themselves. She was nominated by WCCC Executive Director, Ms. Lena McArthur.
October, 2017 Recipient
Judy Brossette with Dr. Paul Perry's office received the Customer Service Award for the Month of October.
September, 2017 Recipient
Mrs. Nancy Carlton with Pitt Grill in Sulphur, LA.
Nominated by Mrs. Jody Barrilleaux with Hixson's Funeral Home and WCCC Immediate Past Chair.
August, 2017 Recipient
Ms. Maudrey Gaspard with The West Cal Events Center in Sulphur, La nominated by Ms. Debby Nabours of West Cal Cam Hospital. Shown from left to right Ethan Miller (Chairman WCCC), Maudrey and Debby.
Ms. Gaspard calls herself a country girl from Gueydan, LA.
6 children and 15 grandchildren and 2 great grandchildren.
- Joined the workforce as a preschool teacher.
- Worked at Vincent Settlement Church School as preschool teacher Victory Worship as Daycare Director.
- Did home childcare while children were young.
- Went to work for Marilyn part-time and them joined her staff full time as banquet manager
- Went to Isle of Capri for 11 years as banquet manager and semi retired 3 years ago.
- Had the pleasure of having a part in opening this wonderful facility and now coordinator of the Food and Beverage for West Cal.
- Served as past president of the Westlake Rotary
- Board of the West Cal Chamber
October, 2019 Recipient
Benton with All-Star Pontiac Service Department nominated by Deborah Nabours.
Becky is shown here with her supervisor Devon Theriot - Congratulations on a job well done
